User friendly ALL-In-one CRM system at a low price at this year’s CeBIT, the new release 7.1 of the CRM-system presented by the Canadian software manufacturer 1CRM info@hand. The first reactions to the new version were consistently positive. Medical billing has much experience in this field. With advanced customization options, improved performance, and again increased user friendliness, the CRM system is info@hand V7. 1 pioneered the next generation of innovative commercial open source CRM systems. Because through the one-time license fees, the system offers an unbeatable price / performance ratio with fast return on investment. It offers info@hand V7. 1 not only the usual standard modules of CRM systems for a successful customer management, but also modules and functions for transactions and advanced information – for example, ERP (ERP), order management, offer nature and self service portal – wraps and a holistic 360-degree view to the customer admits that now. Info@hand V7 differs functionally.

1 distinct from popular open source CRM Systems off and takes the comparison with commercial solutions, such as SugarCRM, not to shy away from Microsoft Dynamics or Sage CRM. The benefits start already on the home page, drag & drop”can be customized: dashboard serves as a kind of cockpit and guarantees a quick and comprehensive overview of all system activities. The sales and marketing distinguishes itself through the systematic guide through the complex processes. And through the integrated order management, supplier data can or etc. simply import products in the CRM system directly track and monitor all sales transactions and service contracts. The same applies to the area of inventory management/ERP. The collaboration and project management also helps projects including personnel to plan effectively.

While customer service and support, clear manage support cases and bugs via a ticketing system allows. And the online shop is an integral part of the overall system. The new customer self service portal offers via LogIn Furthermore, a comprehensive solution for direct collaboration and interaction with customers and partners. STARFACE CTI integrated solution improves customer service and efficiency. Mobile access is supported by mobile CRM and enables the use of different smartphones. Detailed information about the new info@hand CRM version V7. 1 or on.